Ambulatory transportation
Comfortable sedan and van transportation for passengers who walk independently or with limited assistance.
Non-Emergency Medical Transportation
Safe, dependable transportation to and from care
Ambulatory and wheelchair-accessible transportation across Los Angeles and surrounding Southern California communities — scheduled, confirmed and coordinated by real people who understand healthcare timing.
What we transport patients for
Full non-emergency transportation coverage
One provider for scheduled appointments, recurring treatment programs and facility movement.
- Ambulatory transportation
- Wheelchair-accessible transportation
- Medical appointments
- Hospital and facility discharges
- Dialysis appointments
- Recurring treatments
- Rehabilitation and therapy appointments
- Senior transportation
- Facility-to-facility transportation
Vehicle and service types
Matched to the passenger, not the other way around
Wheelchair-accessible transportation
Ramp-equipped vehicles with proper securement, handled by PASS certified drivers.
Recurring treatment schedules
Dialysis, infusion, physical therapy and behavioral health schedules managed as standing programs.
Discharges and facility transfers
Hospital, rehabilitation and skilled-nursing discharges and facility-to-facility moves.
Senior transportation
Patient, unhurried assistance for older adults, including caregivers and escorts riding along.
Facility accounts
Standing arrangements for clinics, facilities and care teams that move patients regularly.
Passenger assistance
Say how much help is needed — we plan for it
Curb-to-curb
The driver meets the passenger at the curb and assists into and out of the vehicle. Suited to passengers who move independently.
Door-to-door
The driver assists from the front door of the residence or facility to the vehicle, and to the destination entrance.
Door-through-door
Additional assistance inside the doorway to a waiting area or check-in desk, arranged in advance when a passenger needs it.
Scheduling notice
We ask for at least 24 hours notice for standard trips and 48 hours for recurring schedules, early-morning appointments and wheelchair-accessible capacity. Same-day requests are accepted when capacity allows.
Dignity as standard
Passengers are greeted by name, given the time they need, and kept informed. Drivers are trained to assist without rushing.
Non-emergency service
Orbit Relay is not an ambulance service and does not provide emergency medical care or clinical treatment. In an emergency, call 911.
Why organizations choose us
Reliability you can put in a schedule
Vetted drivers
CPR/First Aid certified, background-checked and drug-screened.
Confirmed windows
Pickup windows are confirmed in writing, not assumed.
Accessibility first
Mobility needs captured before dispatch, never discovered at the curb.
Accountable contact
One point of contact for care teams and families.
Need transportation for a patient or a loved one?
Send the appointment details and mobility needs, and our coordination team confirms the vehicle, driver and pickup window.